As a small charity with limited in-house capacity, MJW have been instrumental in helping us design and implement our CRM. They made the whole process as straightforward as possible and took the time to understand how we work and what we needed.

MJW were responsive, patient, and able to translate technical choices in a way our non-technical team could easily understand. Security was a key concern for us, and we felt fully reassured throughout.

What has made the biggest difference is that they really understand the day-to-day realities of running a small charity,  including limited capacity, time and financial constraints. The system they’ve built is accessible for our team to use day-to-day, while also giving us the ability to pull increasingly complex data for funders and better understand and evidence the impact of our service.

Xanthe Swift, Chief Executive, The Harbour